Scott Herman's VisualCV

VisualCV URL: http://www.visualcv.com/scott

Scott Herman

Technology Executive Reston, VA

Work:: (703) 251-4511

Mobile:: (202) 550-0723

IT Program Management Enterprise Systems Architecture
Systems Engineering Mergers, Acquisitions, & Integration
Knowledge Management Software Development Management
Technology Analysis Business Process Improvement

• IT Portfolio Management • Multimedia Collaboration • Order Fulfillment
• EAI, B2Bi, & Enterprise SOA • Competitive Intelligence • Data Warehouses/Marts/ETL
• Enterprise CRM & MRM • Sales Force Automation • Business Analytics
• Information Search/Retrieval • Call Center Operations • Vendor/Contractor Mgmt
• BPM, BAM, & Workflow • Intranets & Extranets • Sarbanes-Oxley Compliance
• Portals & Personalization • Document Mgmt & ECM • Organizational Development

Seasoned executive manager. Successfully manages high-visibility, multi-million dollar technology portfolios with a proven track record of excellent cost, schedule, and product performance. Consistently meets budgetary and revenue/profit goals set by upper management. Has managed a variety of consulting contract types (from both sides), including FFP, CPFF, CPAF, and T&M.

Well-versed in a variety of techniques for accurate project estimation, risk management, and schedule and cost control during different lifecycle phases. Experienced in both the prime and subcontractor role and the program management techniques required for each. Has led multi-disciplinary teams consisting of software engineers, hardware engineers, quality assurance specialists, product support analysts, training staff, helpdesk staff, and other functional areas. Comfortable dealing with tough clients and difficult deadlines.

Good understanding of government and commercial procurement processes and the legalities of contracting and consulting. Has been involved in several programs that have successfully used modern techniques such as Agile Development, Evolutionary Spiral Development, client/contractor Integrated Product Teams (IPT), IDIQ software services contracts, fixed-price software development, and implementation of progress payments based on performance milestones. Capable of performing Bid/No-Bid analysis, competitor capabilities studies, RFP strategy, proposal preparation, and other business development-oriented activities.

Active role as mentor to project team leads, providing instruction and example in implementing sound software development methodology and best practices. Experienced in a range of project lifecycle models, including Extreme Programming, Rapid Prototyping, Operational Prototyping, Evolutionary Spiral Development, and classic Waterfall Development. Has served as a successful engineer and manager during each phase of a software project lifecycle:

• Technology Analysis • Systems Integration • Architecture Planning
• Business Process Analysis • System Design • Deployment
• Requirements Analysis • Development & Integration • Training Design & Execution
• Procurement Planning • System Testing & Acceptance • Operations & Maintenance

Comfortable in both Structured and Object-Oriented design and development environments, and practiced in Business Process Management (BPM) techniques. Understands and exploits emerging technology standards when designing, developing, and managing software systems. Focuses on scalability and interoperability of systems.

Demonstrates excellent written and oral technical communications skills. Extensive experience briefing to senior executives, including having briefed to a wide variety of major corporate CEOs, ambassadors, and general officers. Excels at making complex technical information accessible to non-technical audiences. Published several white papers used for business development, competitive analysis, technology insertion, and academic interest. Trained and often called upon as a Joint Applications Design (JAD) Session Facilitator.

Served as the original Director of Knowledge Management at webMethods, one of “the companies that matter in KM” according to KMWorld magazine. Brings extensive management experience and the formal methods of systems engineering to the IT-intensive world of Knowledge Management. Responsible for the design, implementation, management, and exploitation of large KM ecosystems. Uses Knowledge Management practices and technology to help drive dramatic corporate hypergrowth and infrastructure development. Advocates & evangelizes a knowledge culture and is a strong proponent of process improvement. Considered a subject matter expert in KM. Has an in-depth understanding of multiple KM techniques and strategies, including:

• Knowledge Repositories • Communities of Interest • “After-Action” Review Process
• Knowledge Maps/Directories • Competitive Intelligence • “Lessons Learned” Capture
• Knowledge Codification • Case-Based Reasoning • Formal Mentoring
• Knowledge Gap Analysis • Virtual Teamwork • Role of Intellectual Capital
• Knowledge Centers/Networks • “Actionable” Intelligence • Heuristic & Probabilistic Rules
• Knowledge Audits/Inventories • Best Practices Databases • Tacit vs. Explicit Knowledge

• Web 2.0 Development • Mapping & GIS Applications • Software Configuration Mgmt
• Multi-tiered Architectures • Integration & Middleware • User Interface Design
• Applications Development • Security Engineering • SEI CMM Software Practices

Over 18 years of hands-on experience developing complex systems on a variety of UNIX workstations, including Solaris, Linux, Ultrix, and HP-UX. Also experienced with Windows development on PC platforms. Have done significant development in a VAX/VMS environment. Comfortable working in a heterogeneous development environment. Specific development experience includes:

• Java & J2EE technologies • Web Development technologies • Oracle
• XML & Web Services • Lotus Notes/Domino • IBM MQ Series
• C++ • webMethods Integration Platform • CORBA/COM/DCOM
• Ada • X Window/Motif

VisualCV, Inc.

Reston, VA

Oct 2007 - Present

VP, Product Development

Recently joined VisualCV, Inc. as a member of the Executive Management Team and VP, Product Management. Also involved in several startup activities, including Business Development, Customer Service, Production Operations, Product Development, and Marketing. First product is VisualCV.com, a Web 2.0 SaaS that allows members to build and share an online curriculum vitae in a secure environment. VisualCV.com launched in Q1 2008. Primary technology base is Ruby on Rails.

webMethods Inc.

Fairfax, VA

Feb 2000 - Jun 2007

Chief Information Officer (CIO)

(Also held positions as VP, Enterprise Applications and Director of Knowledge Management. Member of the Senior Management Team).

Executive responsibility (strategic vision, direction, and execution) for the portfolio of key corporate IT systems at webMethods. Day-to-day management of a department of software engineers, business analysts, system administrators, and helpdesk specialists. Lead projects to develop, deploy, and sustain applications for customer and partner extranets, Customer Relationship Management, Sales Force Automation, Marketing Resource Management, Financial Applications, Call Center Operations, collaborative tools, corporate IT infrastructure, and an enterprise integration backbone (using webMethods’ own technology). The enterprise portfolio included packaged commercial application suites such as Siebel, Peoplesoft Financials, Open Text Livelink, Informatica, and webMethods, in addition to a variety of custom-developed applications.

Responsible for automating key business processes to facilitate hypergrowth as webMethods rapidly evolved from a pre-IPO startup into a recognized leader in their market. Worked with leaders across the company to estimate, schedule, and execute all facets of work, including requirements management, design & development, integration & testing, deployment, product support, and ongoing operations & maintenance.

Selected for the CEO Leadership Circle – a CEO-driven initiative to identify and mentor the next generation of executive management and assign them with challenging new business initiatives. Also heavily involved in Merger & Acquisition activity, including technology analysis, candidate vetting and selection, financial and technical due diligence, and managing post-deal corporate integration.

Logicon, Inc.

Langley, VA

May 1998 - Feb 2000

Senior Program Manager, Knowledge Management Programs

Directed a family of Knowledge Management programs under contract for the U.S. Intelligence Community. Managed a department of software engineers, business analysts, and product support specialists that architected, built, and implemented large Knowledge Management and Organizational Messaging systems for government intelligence agencies. Worked with subordinate team leaders to estimate, schedule, and execute all facets of work, including requirements management, design & development, integration & testing, deployment, product support, and O&M. Instrumental architect and visionary for client s Corporate Knowledge Environment and other strategic KM initiatives. Led development of a 24×7 mission-critical KM infrastructure, ensuring that the development efforts were focused on complying with the architectural vision. System deployed successfully in late Fall 99 to rave reviews from a user community of over 3000 intelligence analysts. Program success resulted in 100% Contract Award Fee and significant new work for Logicon with this client.

BTG, Inc.

Fairfax, VA

Apr 1991 - May 1998

Program Manager

(Also held positions as Software Development Manager and Sr. Software Engineer).

Served as senior consultant to the CIA s Strategic Task Force on Knowledge Management. Provided direct support to the CIA s CIO in creating a vision for KM at the agency. Served on the CIA CIO s Architecture Staff, specializing in KM technologies and practices. Performed trade studies and risk analyses, generated technology forecasts, and developed exploitation plans for new commercial KM technology. Acted as primary liaison with Gartner Group on KM issues for CIA. Involved with working groups to implement a Mentoring program and establish Knowledge Centers for software skills.

Previous to supporting KM initiatives at CIA, primary responsibility was program management of the Special Operations Forces Intelligence Vehicle (SOFIV) and other software development projects for the intelligence community (for Intelink, JDISS, SOCRATES, TENCAP, and Constant Source/Combat Intelligence System). SOFIV won the prestigious David Packard Award for Excellence in Acquisition in 1997.

Responsible for programs focused on correlation and data fusion, GIS, and expert systems based on heuristic and probabilistic rules. Development done primarily in Solaris, C++, Sybase, and X Window/Motif. Met all deliverables and milestones on schedule and budget using a variety of rapid development management techniques. Required both line and staff management of a team of 15-20 programmers, testers, and product support specialists.

Hand-picked to provide direct on-site support of Special Operations Forces (SOF) for sensitive missions in South America, Asia, the Balkans, and the Middle East.

GTE Government Systems

Mountain View, CA

Jun 1989 - Apr 1991

Senior Software Engineer

Design and development of large real-time strategic intelligence system in a formal development environment. System consisted of VAX/VMS networks with applications coded in Ada, FORTRAN, and Oracle. Required interfacing with project management, customers, and users at all levels and applying in-depth knowledge of Ada software engineering methodologies during coding and testing.

TRW Defense Systems

Fairfax, VA

Aug 1985 - Jun 1989

Software Engineer

Served as the senior developer and task leader on a data fusion subsystem of a large Navy ocean surveillance system (OSIS/OBU), which required extensive knowledge of VAX Pascal, FORTRAN, Oracle, and VMS internals. Also served as staff engineer to troubleshoot system-wide technical problems during the systems integration & test phase, reporting directly to the Program Manager. Worked system deployment at a number of overseas sites, performing installs, system tuning, user training, and dealing with logistics and operational issues.

USA Today / Gannett Satellite

Rosslyn, VA

Dec 1983 - Aug 1985

Programmer/Analyst

System design and development of USA Today's distributed circulation system located at Gannett print sites throughout the United States and linked through a satellite telecommunications network. Involved in the very early stages of USA Today s history and the initial deployment of its technology base for national distribution. Juggled job demands while working on my undergraduate degree.

Current Clearance

Updated 2006

Top Secret - Counter Intelligence Polygraph

NSA Issued ,

TS/SCI ISA

Highest Clearance Ever Held

Held 1995 - 2000

Top Secret - Full Scope/Lifecycle Polygraph

CIA Issued ,

TS/SCI ISSA. I have continuously maintained a Top Secret clearance since 1987.

From a 2004 article published on wMUsers.com (the largest independent webMethods user community):

”…I can’t think of anybody inside the walls of webMethods that “gets it” more than Scott does. Scott Herman is a champion of the webMethods Platform in every sense. He is somebody who understands how to please both the C-level and Sea Level users of the platform—a true feat in the business world.

Scott Herman recognizes that the word “marketing” does not always have be capitalized. He has embraced his user community and given it voice. Executives buy the software, but the developers drive the momentum. Scott has influenced both…” – Dan Green, leader of the wMUsers community

More references available upon request

webMethods was repeatedly one of the top "Companies that Matter" in KM World's annual roundup.

Recently served on the Advisory Board for the Volgenau School of Information Technology and Engineering at George Mason University. Helped set curriculum goals for Master's programs and provided guidance for IT&E from Northern Virginia s local IT industry.

Regular guest lecturer for graduate program classes at George Mason University's E-Center for E-Business and George Washington University s School of Business.

Master's in Information Technology Program Management (professional certification), George Washington University, Washington, DC, 1997.

Computer Science/Political Science dual-major at University of Maryland 1982-1986. Competitively awarded a 4-year full academic scholarship.

"In from the Cold" - KM in the Intelligence Community

This KM Magazine article and the book Top Secret Intranet are about the family of programs I was working on while serving on the CIA’s Knowledge Management task force.