* Proactive self-starter initiating system upgrades, system improvements and stability; complex problem resolution and professionalism resulting in increased staff productivity
* Knowledgeable in Voice/Data Networks, and related technologies; structured Cat5e cabling and power conditioning and distribution. Demonstrate leadership and management skills in multi-functional departments and diverse teams.
* Accomplished professional with 11 + years experience in technical support of mixed computing environments, including AS/400 and Windows 2000/2003 networks.
