Executive Advising
(Expert)
7-9 Years Experience,
(Last Used <1 year ago)
Advised VP of Sales, CEO, CFO and Sales Management Team on sales performance and opportunities.
Acted as Consultant and Subject Matter Expert on various projects.
Customer Support
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
I have experience great success in customer support roles by putting the customer's needs first and taking ownership of the issues that I can influence. It is a great feeling when you make a positive impact on a customer's experience.
Sales Analysis
(Advanced)
3-4 Years Experience,
(Last Used <1 year ago)
Track and analyze key performance metrics to understand what makes the top sales performers better, and how to replicate those behaviours across the sales organization.
Problem Solving
(Rockstar)
10+ Years Experience,
(Last Used <1 year ago)
From the beginning of my career the foundation of my success has been my ability to quickly get to the root cause of problems and initiate corrective action. However, I have learned to take it to the next level and proactively head-off potential potential problems before they arise. I also subscribe to the philosophy of continuous improvement that dictates iterative review of processes with an eye towards improvements and problem reduction.
Decision making
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
I am ready and able to identify the critical data, attain and evaluate that data, and provide sound business decisions. Anyone can make guesses ("gut decisions"), I make informed decisions. Your business deserves no less.
Leadership
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
In every position that I have held I have naturally found myself looked upon for leadership. I firmly believe that the basis of good leadership are integrity, diligence, and good followership. I am a team player that enjoys leadership roles.
Oral communications
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
I am proud of my ability to communicate clearly, efficiently, and tactfully in business and social settings. Spending a few years as a radio DJ gave me ample opportunity to refine my delivery and that experience still helps me to control the nervous energy that everyone gets when they have to speak in public.
Team building
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
As Cheesy as it sounds, I really do believe that Together Everyone Achieves More (T.E.A.M.). I have been a part of winning sports and business teams for as long as I can remember. Having lived through the grace and fluidity of a well run/coached team, and suffered through the misery of a poorly coached/run team, I've learned how to bring people together to achieve more than they could as individuals.
Performance and Productivity Improvements
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
Maybe it started in the time and motion study classes in my undergraduate coursework in Industrial Technology, or maybe in the TQM classes that I was fortunate to be selected to attend through the US Air Force. More likely, it is just something in my DNA... I hate inefficiency. Something in the way I am wired makes inefficiencies stand out as if they have neon signs. Once identified, I use iterative process review and refinement to ferret out the ideal work stream.
Written communication
(Expert)
10+ Years Experience,
(Last Used <1 year ago)
The goal of written communication is to ensure that the message is interpreted as intended by the recipient. I strive to eliminate ambiguity that could allow for different interpretations. While I have not yet reach a level of artful prose, I find that a diligent and thoughtful approach to writing usually results in a clear and accurate message.