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I am an information designer currently working as an instructional strategist for the American Public University System. I also represent the higher education design community as an Adobe Education Leader.

Throughout my career, I have designed, developed and implemented technology-based information visualization and instructional design solutions within higher-education academia as well as financial and technology related industry.

My current research focuses on the use of social media and information visualization applications to establish online community and visual presence.

I present regularly at regional and national technology and communication conferences on the topics of social media, information design, information visualization, experience design, creative hypertext, Web 2.0 applications, instructional design and GIS technologies.

American Public University System

Charles Town, WV, United States

Jan 2010 - Present

Instructional Strategist

Manage the instructional design and curriculum development process across programs and
disciplines, integrating effective online andragogy and best practices into course design. Lead
and collaborate with both internal and external instructional design teams to develop new and
update existing courses so they comply with institutional standards and achieve desired student
learning outcomes. Provide guidance at the institutional level and effectively articulate the
advantages and disadvantages of various development techniques and principles for online
programs and courses under development. Establish team milestones, objectives and
deliverables to meet the Instructional Design and Development team mission goals.

SUNY Learning Network

Albany, United States

Sep 2008 - Jan 2010

Senior Instructional Designer for Online Learning

Provided instructional design direction and support to campus-based instructional designers,
faculty, and program initiatives. Evaluated and improved the faculty development process,
moving theory to practice by interpreting, implementing, disseminating, and refining best
practices in online and blended instruction. Designed and delivered face-to-face and Webbased
training for beginning and experienced faculty, incorporating andragogical and
heutagogical principles into the creation of training materials and delivery of workshops. Acted
as system liaison to Eduventures, providing a supporting framework for system-wide evaluation
and research initiatives. Monitored course quality through evaluation and implementation of
established rubrics. Tracked the instructional design development process, monitor ongoing
courses, and troubleshoot problems in applied instructional technologies. Developed and
monitored new initiatives and programs related to the support of best practices in instructional
design.

Skidmore College

Saratoga Springs, NY, United States

2001 - Sep 2008

Instructional Technologist

Directed all instructional technologies related to distance education. Researched, evaluated and implemented solutions for use in online courses and course components. Provided support to University Without Walls students and faculty to facilitate online communication. Worked closely with faculty to translate pedagogical approaches into individualized course Web interfaces. Identified and researched industry trends in online and blended learning. Provided system administration support for all technology related to the delivery of online courses. Developed and delivered the Summer Faculty Institute, a weeklong faculty workshop on pedagogical approaches to online learning. Designed and implemented an academic Web portal to interface with Oracle applications. Promoted University Without Walls through presentations and workshops at national and international conferences. Served as the lead representative of online learning at Skidmore at regional, national and international conferences as well as campus committee meetings.

Saratoga Springs, NY, United States

1998 - 2001

Coordinator of Documentation and Training

Managed the design, implementation and distribution of computer training and support materials. Researched and explored new approaches to user training and computer-user interaction. Worked with Human Resources to evaluate performance objectives and provide enhanced learning opportunities across campus. Worked closely with the faculty, providing consultation, training and technical support in planning and developing online instructional materials. Worked closely with University Without Walls faculty and staff to further the integration of technology into the distance education program. Provided a free flowing exchange of information pertaining to the Web and new media through featured seminars. Provided general support for administrators, support staff and students in Web development and design; instructional technology; office applications; communications software and utilities. Developed and delivered in-depth programs, including the Summer Faculty Institute, January Administrative Institute and Faculty Web Workshop. Taught technology applications and information design to students in the Mathematics and Computer Science, English, Biology, Philosophy and Religion, Classics and Business departments.

Documentation Strategies

Rensselear, NY, United States

1997 - 1998

Graphics Specialist and Information Architect

Was responsible for all consulting relating to new media and informational graphics. Designed and produced publications and presentations; including annual reports, manuals, marketing material, books, signage and online documentation. Developed graphic style guides and procedures manuals for internal and external materials. Designed training materials, including online courseware and multimedia presentations. Designed structure and presentation of Web sites and online information. Coordinated proposal negotiation with clients, external vendors and outside contractors. Clients included New York State Division of the Budget, The New York State Museum, New York State Historical Archives, Krackeler Scientific and Empire Corporate Federal Credit Union.

Federal Reserve Bank of New York

New York, NY, United States

1988 - 1997

Senior Graphics and Publications Specialist

Coordinated design and production of publications, including the Annual Report, quarterly Economic Policy Review, Quarterly Performance Report, and monthly economic newsletter. Provided new design ideas and supported ongoing projects from concept to completion. Developed structure, content and design for internal and external Web sites. Worked with all areas of the Bank, coordinating and cataloging all content used in publications. Worked with outside printers and vendors on the production of publications, including commissioning artwork and obtaining bids for service. Managed creative staff, writing performance appraisals and developing training strategies. Provided senior management with monthly budget analysis and employee time report. Served on system-wide planning committee, developing the conference agenda and course structure for the National Editors and Designers annual conference. Acted as conference Chair, 1995 and 1996.

Nova Southeastern University - Fischler School of Education & Human Services

2007

MS, Instructional Technology and Distance Education

New York University

New York, NY, United States

1992

BA, Information Design

Proficient in Apple, Windows and UNIX environments. Avid explorer of GIS and social computing technologies.

Applications/Languages: Access, Acrobat, Ad Astra, ArcGIS, Angel, Blackboard, Camtasia, Captivate, ColdFusion, CorelDraw, CSS, DeltaGraph, DHTML, Dreamweaver, Excel, Fame, Fireworks, Flash, FrameMaker, Freehand, Freelance, FrontPage, Groupwise, HomeSite, HotDog Pro, HTML, Illustrator, ImageReady, Javascript, Jing, Mapedit, Media Wiki, Moodle, Moveable Type, Oracle Discoverer, PageMaker, Photoshop, Powerpoint, Quark Xpress, SGML, Streamline, Structured Authoring, TelaGraph, Telnet, Toolbook, WebCT, Word, WordPerfect, Wordpress, XHTML, XML.

Empire State College, Saratoga Springs, N.Y.

Instructor for CUL223054: Digital Storytelling – Spring 2009 online
Intermediate class exploring the use of new tools and frameworks applied to the ancient art of storytelling. Students are required to produce multimedia based personal narratives.

Skidmore College, Saratoga Springs, N.Y.

Guest Lecturer on the topics of instructional design, instructional technology, geographic information systems, Web mapping, hypertext, hypertext narrative, electronic performance art and design, interface design, data literacy, information literacy, information architecture and design, information visualization.

Instructor for UWW0701: Environmental Conservation with GIS – Fall 2007 online
Intermediate class in environmental planning and land preservation. Students are required to master basic skills in geographic data analysis and display.

Instructor for ID100: Information Design and the Web – Spring 2001
Intermediate class in information design and Web architecture. Students are required to develop data driven websites with accessible user interfaces.

Instructor for UWW Information Literacy Course – Fall 2002, 2003, 2004, 2005, 2006 online
Introductory class in locating, evaluating and citing online resources.

Supervisor for UWW Independent Study Courses - Fall 2000 to present
Student topics: hypertext narrative, information architecture, technical writing and experience design.

UPCOMING: The E-Learning Design Process
STC Southern Arizona Chapter, March 2009
Presentation on E-learning instructional design best practices.

UPCOMING: The Evolution of Instructional Technology: Survival of the Fittest?
Empire State College, April 2009
Keynote presentation on the historical overlap of educational theories and applied technologies.

Tag! You’re It!
Distance Teaching and Learning, August 2008
Presentation on the role of information visualization tools in the development of individual presence in online learning environments.

Social Bookmarking Applications in Higher Education
Distance Teaching and Learning, August 2008
Half-day workshop on the integration of social bookmarking tools into online and blended courses.

Turning Pedagogy into Practice
NERCOMP Teaching Faculty to Teach Online, April 2008
Presentation on Skidmore College’s unique approach to faculty training and online course development.

Moving to E-Learning the Scholarly Way
Lavacon, October 2007
Presentation on instructional design theories and modes of learning for managers tasked with moving training materials online.

The Role of Professor: Archetype, Anachronism, or Work-in-Progress
Sloan ALN Conference, 2007
Panel discussion on the changing role of faculty in online teaching and learning.

Social Bookmarking Applications in Higher Education
Distance Teaching and Learning, August 2007
Half-day workshop on the integration of social bookmarking tools into online and blended courses.

Visualizing Information
Cambridge University, UK, June 2007
Presentation on the integration of analytic discourse and visual thinking into data representation.

Tools vs. Humanity
Society for Technical Communication, May 2007
Panel discussion on the value of technical skill sets versus people skills in professional development and career advancement.

Instructional Design Showcase
SUNY MID Summit, March 2007
Panel presentation on best practices in online course design and faculty training.

GIS: The Visual Display of Spatial Data
IEEE Professional Communication, October 2006
Presentation on the value of integrating GIS technologies and data representation techniques into the technical communication skill set.

Developing a Successful Conference Proposal
Society for Technical Communication, May 2005
Panel discussion on the proposal writing process for presenting papers and workshops for international audiences within the technical communication industry.

I’m Not a Tech Writer
Society for Technical Communication, May 2005
Workshop on changing careers in technical communication, with an emphasis on creativity and character mapping.

Bank Street Versus the Chalkboard

Society for Technical Communication, May 200

Adult Higher Education Alliance, October 2001
Presentation on the progressive education movement and the application of the Bank Street School pedagogical approach to teaching online.

Back to the Drawing Board: Foundations for Effective Visual Communication
Society for Technical Communication, May 1999, 2000, 2001, 2005; October 2000
Full-day post-conference workshop focused on creativity, perception and visual thinking.

The University Without Walls Faculty Institute: Learning from Success
Sloan ALN Conference, November 2002
Presentation highlighting the methodology of, and culmination of work from, the UWW Summer Faculty Institute.

Collaborating with Technology, May 2002
Union College
Spotlight presentation on the integration of technology into the Skidmore College Curriculum.

Tapping into Creativity
Society for Technical Communication, May 1999, 2000, 2001, 2004
Panel discussion on the integration of creativity into technical communication solutions.

Green Eggs and Ham
Society for Technical Communication, March 2001
Presentation on current challenges in single sourcing and interface design.

Making the Complex Clear and Pretty
Society for Technical Communication, May 1999
Presentation on defining the value of graphic design in the information design profession
and skill set.

Information Technologists at Work
Skills and Education for the Information Technologist, September 1997, RPI
Presentation on career paths for technical communication professionals.