Peter Radke

General Manager and Vice President, Client Services

Provided executive management leadership to GHI's diverse business units managing a 30 person staff spanning 7 countries on 5 continents, 15 internet properties, 90+ products and services, working with more than 400+ partners worldwide. Managed production of 300+ active engagements, corporate marketing strategy, channel management, and product development within GHI's fastest growing service segment, Search Engine Marketing.

Acomplishments:

• Led GHI's product development team and developed, branded, and deployed PPC Pay-Per-Click advertising solution resulting in $26,000 of managed advertising spending across 30+ accounts within a year.
• Pioneered a PPC coaching service resulting in the training of three Google AdWords Professionals (GAP's), and a new service offering targeting existing AdWords users.
• Successfully deployed Salesforce.com hosted CRM application to obtain device and location independence for sales and marketing staff worldwide.
• Constructed and launched customer satisfacation campaigns for key product lines.
• Instituted rules of engagement to enable 400+member partners to have directaccess to 7 discrete international technology incubators located across 5 continents and 7 countries.
• Formulated standardized pricing structure for 90+ products to empower indirect channel.
• Presented to one of the nation’s largest metropolitan chambers of commerce as topical expert in Search Engine Marketing practices.
• Optimized production and capacity planning systems resulting in dozens of hours saved monthly and increased accuracy, scalability, trend visability, and risk awareness.

Director of Sales and Marketing

Crafted and implemented a successful go-to-market plan for a three tier managed service practice. Produced specific pricing and marketing campaigns to target, educate and convert prospects into customers. Presented the benefits of managed services with prospects, customers, and media. Presented at international MSP conferences. Directed all key performance indicators (KPI’s) of managed service offerings including business development, implementations, and quality of service.

Director of Information Technology & Material Management

Directed all IT, production scheduling, purchasing, and marketing activities. Established a location-independent, global network operations center by implementing new gigabit LAN backbone, Wi-Fi, Cisco virtual private network (VPN), multiple remote access solutions, redundant dedicated internet access, centralized disaster recovery and a fleet of Email / web enabled smart phones. Deployed CRM, ERP, and 3D CAD systems, and re-engineered core business processes.Managed 50 domains and 6 discrete websites, including a Dot Net Nuke sales extranet portal, Search Engine Optimization SEO), and Email campaigns efforts. Successfully migrated one LAN to an application service provider (ASP) model, resulting in dramatically lower total cost of ownership (TCO), increased reliability, security, and scalability while simplifying technology costs to a fixed monthly expense. Reported directly to the CEO.

Information Systems Manager

Spearheaded the implementation of, and launched an ERP manufacturing software system named TCM including all back-office applications, MRP and shop floor. Designed and managed key aspects of a 45 thousand square foot stamping facility expansion using computer simulation of product workflow.Justified $6MM expansion cost with $13MM savings over 3 years.

Project Engineer

Architected, analyzed and implemented manufacturing plant layouts through the use of computer simulation, product flow analysis, family of parts identification, and work cells. Interfaced with clients and vendors to justify, design, and execute complex material handling projects and automated manufacturing solutions.Educated client’s upper management of recent technology applications and manufacturing concepts.

Research Laboratory Mechanic

Utilized the Propulsion Systems Laboratory to install, test, and troubleshoot aircraft engines and related instrumentation.Designed and repaired hydraulic, pneumatic, and exotic-gas systems.Leveraged instrumentation, hydraulics, welding, machining, technical prints, and computers to setup and perform military certification of aircraft engines.

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Associate of Applied Science in Mechanical Engineering Technology

Bachelor of Science in Mechanical Engineering Technology

CompTIA Network+ Certified Professional (Net+)

Citrix Certified Administrator (CCA)

Microsoft Windows Certified Product Specialist (MCP)