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Work experience

Mar 2011Present

Project Manager SAP Software Development (Contract)

American Honda Motors, Inc

Managing initiatives & projects to improve and optimize current business processes and increase process efficiencies.

Managing in-house/onshore/offshore/hybrid functional & technical consultants as well as developers

Leading 2 outsourcing initiatives in the Power Equipment, Motorcycle and Marine Division, in regards

1.      To EDI which will result in savings in the excess of $750,000 per year (mapping, charge backs, etc.)

2.      Improving LTL freight cost optimization resulting in reducing LTL freight costs by at least $1 Million/year

May 2009Mar 2011

IT Project Management Consultant

4954 IT Consulting, LLC

2008 – Present 4954 IT Consulting, LLC -  Dacula, GA

IT Management Consultant,

Contract: ELOPAK, INC. – North America05/2009 - present

  • Supporting ERP System and IT Infrastructure
  • Managing ERP Implementation for Canadian liquid food packaging company (successful Going-Live on 01.Feb. 2011)
  • Establishing a local project team for a new ERP Systems Roll-Out.
  • Creating project plan using Microsoft Project, and project documentation repository WINDCHILL. 
  • Creating and coordinating the Blueprint phase of the project.
  • Performing a pre-study for a potential JEEVES ERP Systems roll-out at Montreal Canada location.
Nov 2007Nov 2008

Consultant / Project Manager

4954 IT Consulting, LLC

Project Manager/Consultant                                                                           

Contract: NOVAIDEA for client PETROBAS - Buenos Aires/Argentina  (Nov. 2007 - Nov. 2008)

Consultation and Project Management for designing and developing SAP add-on module to calculate government royalties (tax) for oil extraction and oil refinery. 

Jul 2008Aug 2008

Consultant / Project Manager

4954 IT Consulting, LLC

Project Manager/Consultant

Contract: ATOS-ORIGIN for client SYMRISE - Holzminden / Germany                                                                     

ATOS-ORIGIN Germany contracted me as Project Manager/Consultant. 

Tasks included:

  • Evaluate/Analyze a previously aborted SAP Rollout for Argentina at one of their clients in the chemical industry in Germany.
  • Coordinate and evaluate, together with 5 ATOS-ORIGIN technical Module Consultants, status of aborted rollout and make proposal on how to continue with new rollout.
  • Oversee and manage the gap analysis
    • Coordinate the consultants' efforts
    • Gather the findings and present the result to Management and Steeringboard
    • Brief the actual ATOS template design and rollout project manager.
Jan 2002May 2008

Director of IT

Karcher USA

Budget Responsibility: $2.5Mil. / Reports (direct/indirect: 5/15)

Industry: Manufacturing and Sales of Cleaning Equipment

  • Project Manager: Implementation of SAP at sales subsidiary, incl. the modules, FI/CO - SD - MM.
  • Implementation of third party EDI Solutions integrated into SAP, reducing manual data entry efforts.
  • Project Manager: Implementation of SAP at Manufacturing subsidiary including the modules SD / MM / PP / /FICO.
  • Automation of A/R and A/P functions through use of EDI, which resulted in improved cash flow and a better and timelier financial reporting.
  • Implementing a new forecasting and demand planning tool enabling Sales Org. to improve sales forecasting; this in return resulted in improved stock turnover.
  • Active participation in multiple logistics outsourcing projects to 3PL, as Project Manager IT.
  • Play a leading role in shaping the global information technology strategy by building in cooperation with HQ a worldwide IT and Communication Network.
  • Outsourcing of local data center operations:
    • Resulting in decrease of IT asset item by 50%
    • Reduction in IT operations and maintenance cost by 50%
    • Increasing availability of IT Infrastructure (99.5% availability).
  • Creating and implementing disaster recovery plan.
  • Implementing 3COM VoIP Telephone System (V5000).
  • Implementing VoIP Connectivity between NORTEL PBX at Canadian Call Center and local 3COM NBX
    • Allowing “no-cost” calls between Canadian Subsidiary and US.
Mar 1991Dec 2001

MIS Manager

Karcher USA
Budget Responsibility $1Mil / Reports (direct/indirect) 4/10

Industry: Manufacturing and Sales of Cleaning Equipment

  • Designing/setup of new data center and moving existing data center from old location to new location.
  • Efficiency evaluation of domestic call center and Outsourcing of level one support to off-shore call center.
  • Conducting various office moves offices
    • no significant downtime
    • no significant impact on daily business operations.
  • Participation in financial turn-around project with external consulting group BDO Seidmann.
  • Updating and upgrading of all IT equipment and ERP Solution for Y2K.
  • Setting up a US based call center to support retail and end-user sales.
  • Implementing serial number tracking program, allowing for better unit tracking and after-sales support.
  • Design and development first company Website, including E-Commerce Solution.
  • Change from mainframe environment to Client/Server environment.
  • Introduction and implementation of EDI.
  • Improving production flow and increased output with the help of newly designed IT processes.
  • Setup LAN/WAN infrastructure and moved existing ERP Solution from a mainframeenvironment to a PC based Client/Server Architecture
Jan 1988Mar 1991

Business Analyst/Programmer

Alfred Karcher GmbH & Co.
  • Deployed by HQ to setup IT infrastructure and ERP Solution at newly acquired manufacturing facility in USA.
  • Managed & supported IT for Sales & Distribution Facility in New Jersey
  • NIXDORF COMET ERP Solution Support for 29 foreign subsidiaries.
  • Customizing of NIXDORF COMET ERP Solution  
  • Developing add-on programs to NIXDORF COMET ERP Solution
Aug 1984Dec 1987

Business Analyst/Programmer

Raber & Maercker GmbH

NIXDORF COMET ERP Solution: Consultation, support, development, customizing and maintaining/updating of payroll module for all R&M clients.

Implementation of NIXORF COMET Payroll module at client site.

Education

May 1980May 1983

Business Administration

Berufsschule Schorndorf

Skills

Outsourcing
Experienced in outsourcing area of: Customer Support Call Center (offshore / near-shore / onshore) for:  technical support after market sales, incl. up-selling and cross-selling IT Infrastructure and Network Operations support Business Processes in the areas of A/R & A/P Disaster Recovery & Business Continuity Third Party Logistics Outsourcing (3PL)
Project Management
VoIP Technology
Managed 25+ projects in the areas of: ERP Implementation Customer Service Outsourcing Data Center Outsourcing Business Process Outsourcing Third Party Logistics Outsourcing all IT related projects (technical & business) during 4 merger & acquisitions
CISCO Firewall Appliance Config
CISCO Switch Configuration
CISCO Router Config
Microsoft Exchange
Planned, designed  and setup WINDOWS 2000 & WINDOWS 2003 Exchange Servers in a single domain environment and distributed domain environment. Managed complete MS Exchange environment
Active Directory
DNS
DHCP
SAP IDOC
SAP MM
SAP FICO
SAP PP
SAP SD
EDI
Experienced with EDI Transactions in the following industries ... Packaged Consumer Products Manufacturing Logistics Finance Intimately familiar with the EDI Standards ANSIX12, including the VICS sub-standard & EDIFACT.

Summary

SENIOR INFORMATION TECHNOLOGY LEADER

MIS Manager • Director Information Technology • Project Manager Information Technology

Accomplished IT Leader offering over 18 years of success and expertise in managing data centers, deploying enterprise application solutions, implementing domestic and global scalable IT infrastructures and creating and leading teams. Excel in delivering high return on technology investments, instituting cost effective technologies, increase revenue streams through introduction of new technology services.

  • Directing & managing complete IT Operations (Data Center, Telecomm, Video Conf., Infrastructure, general IT operations
  • Project Manager of 3 full life-cycle SAP implementations, 3 upgrades.
  • Project Management performing GAP analysis between old ERP Solutions and new to be implemented ERP System.
  • Project Management implementation of other ERP Solutions
  • Lowering network operations cost by over 60% though contract negotiations and outsourcing.
  • Reduced yearly telecommunication cost by 70% or $200,000 through implementation of VoIP technology and successful contract negotiation with service providers

KEY PROJECTS

  • Performing analysis and bench-marking of various ERP Systems for a client in Montreal Canada. Making proposal for ERP Solution that provides the most effective outcome for the organization. New ERP Solution will improve forecasting and planning accuracy and reduce month-end closing procedures from 10 business days to two business days.
  • Building an IT infrastructure, implemented technologies and cross-functional solutions to improve sales and production forecast and increase stock turnover from 12 weeks to 7 weeks in order to support an increase in sales of 75% within 1 year and 150% within 5 years and a gross-margin improvement of 300% over the same time period.
  • Leadership in successfully outsourcing the customer care function in a matrix environment (offshore/onshore/domestic) for call escalation, which improved customer service by enabling timely customer-support. Demonstrated success by reducing call abandonment from 75% to less than 1% and guaranteeing that all calls are answered after no more than three rings, without increasing call center operating cost and at the same time reducing product return rate by 60%. 
  • Reducing EDI development cost and operating cost by 95% and shortening on-boarding time of new trading partners from 4-8 month to 1 - 2 weeks through successful outsourcing EDI to a domestic 3rd party integrated service provider with back-end integration to and from SAP.
  • Reducing LTL cost by approximately $1 Million through outsourcing freight optimization and freight consolidation to a 3 party LTL freight broker, including back-end integration to SAP.

Recommendations

Work History

Objective

The last 18+ years could not have been more successful. Progressing from a Programmer over Business Analyst to MIS/IT Manager and continuing on to a Director of IT by hard work and excellent skills I have proven my value to my employers.

My goal is to put these achievements and the acquired skills to work for you, as my new partner in a, for both sides, equally successful future. 

Certifications

PC Basics

The National Computer Science Academy (NCSA)

MS Office XP

The Natinal Computer Science Academy (NCSA)

WINDOWS Server 2000 Administration

The National Computer Science Academy (NCSA)

WINDOWS Server 2003 Administration

Brainbench

CISCO Network Support

Brainbench

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