Melissa Stewart

Acted as a liaison between management and non-management team members
Was a key part of ensuring that excellent customer service was delivered to our customers
provided leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions

Understanding complex work orders to answer questions from contractors in the field
Providing accurate updates to our clients on a daily basis
Preparing daily reports that accurately illustrate the status of all open work orders across nine states
Prioritizing contractors in the field and maintaining knowledge of their daily progress

Planned and produced front store employee schedules within a budget and maintained records of employees' work schedules and time sheets, while ensuring compliance with both State and Federal laws
Prepared bank deposits, verified armored car change deliveries, and compiled and faxed necessary documentation to appropriate persons in the event of a discrepancy
Analyzed financial statements (IAR), and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
Reviewed time sheets, wage computation, and other information in order to detect and reconcile payroll discrepancies and issued and recorded adjustments to pay related to previous errors

Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Removed dishes and glasses from tables and counters, and took them to kitchen for cleaning.
Checked with customers to ensure that they were enjoying their meals and took action to correct any problems

Supervised 10 to 20 cashiers, assigned designated registers, planned break and meal periods maintained petty cash podium
Trained 20+ cashiers and 50+ stock clerks in store policies, department procedures and job duties
Sought instruction and fostered a store-wide working knowledge of duties and equipment in every department

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