Motivated MBA candidate utilizing years of experience with Warehouse Management Systems, both technical and operational, seeking new opportunities to use and cultivate management experience in a technical field. Looking to make use of programming and database background to minimize manual processes and add value to overall performance indicators as the head of a team excited to drive change.
View My VisualCV Online: http://www.visualcv.com/justincvelthoen
Contact Information
| Justin Charles Velthoen |
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Objective
Work History
San Marcos , CA, United States
Jul 2006 - Present
Software Development and Support
- Designed and developed intranet for standardized forms management, record keeping and reporting with SQL backend.
- Proposed, designed and conducted a system-wide pricing audit using GreatPlains/SQL. Based on findings, created and standardized company-wide pricing formulation strategy. Designed extensible automated system for migrating existing inventory and integrating future product lines.
- Installed Warehouse Management Systems for multiple facilities. Provided supply chain planning, on-site training (including creating instructional materials), wireless network implementation, and systems support. Inventory accuracy rose from 90% to 99.7%, enabling a migration to regular cycle counts from yearly full inventory counts.
- Managed continued maintenance of Handheld RF Units, Access Points, and warehouse infrastructures across 11 facilities which included travel to locations and remotely leading on-site teams to resolutions.
- Created reports for executive staff to better visualize key performance indicators and metrics essential to business decisions.
- Worked with Plant Managers and Quality Assurance Managers to create a new process for Warranty Claims. Both designed and coded a web application (ASP/AJAX/VB.NET) to facilitate the new process and allow for increased visibility which shortened warranty claim resolution times from months to weeks.
- Worked within and maintained Sarbanes-Oxley controls such as beta and development environments for testing all software updates directly or indirectly affecting the ERP and Inventory systems as a child of a publicly traded company.
- Suggested and directed a social media strategy for Eldorado Stone and was invited to assist with the social media initiative of Headwaters Inc., Eldorado Stone's publicly traded parent company.
San Marcos, CA, United States
Jul 2006 - Present
eCom Coordinator
- Helped plan and implement a Business-to-Business ecommerce solution developed by a 3rd party that was partially responsible for a 43% reduction in Customer Service headcount.
- Maintained users, content, and images site wide.
- Led Customer Service Representatives through troubleshooting ecommerce user issues to ensure customer had a single point of contact for all resolutions.
- Identified possible areas of improvement for version 2 and developed specifications for accepted improvements for 3rd party to develop.
- Added Google Analytics to track trends for future development, identify popular products vs. sales, and identified customer dissatisfaction with the categorization of items.
- Implemented an email marketing campaign to increase traffic from current customers and reach out to the idle customers to increase usage.
Sysco Food Services of San Diego, Inc.
Poway , CA, United States
Warehouse Supervisor
- Administered two Warehouse Management servers, applications, and databases.
- Administered Transportation tracking server, applications, and database.
- Monitored and verified systems processes on AS/400.
- Performed maintenance on UNIX, NT, and AS/400 systems.
- Installed and repaired PCs and printers for warehouse and transportation.
- Diagnosed and repaired PCs.
- Designed and ran custom reports based on departmental needs.
- Mediated technical issues between corporate help desk and programmers to facilitate mutually acceptable resolutions.
Poway, CA, United States
Computer Operator
- Assisted in maintaining computer operations.
- Member of special projects team responsible for large planning and setup.
- Diagnosed and repaired hardware and software problems.
- Monitored, repaired, and resolved network-related issues.
- Provided computer-related training and assistance to users and technicians.
- Maintained security of data and proprietary information.
- Consistently maintained highest trouble-ticket completion rate.
- Ensured data security across two networks.
Education
University of Phoenix
San Diego, CA, United States
Nov 2008 - May 2010
Masters of Business Administration, Business
University of Phoenix
Rancho Bernardo, CA, United States
2000 - 2002
Bachelor of Science, Information Technology
Skills
VB.NET
(Advanced)3-4 Years Experience, (Last Used <1 year ago)
Created intranet and extranet sites with ASP.NET, VB, and AJAX that interfaced with SQL databases across a network.
ASP.NET
(Advanced)3-4 Years Experience, (Last Used <1 year ago)
AJAX
(Advanced)3-4 Years Experience, (Last Used <1 year ago)
SQL
(Expert)5-6 Years Experience, (Last Used <1 year ago)
Utilized SQL connections, stored procedures, and queries to retrieve, insert, and update data in SQL databases. Building reports to track trends and inconsistancies with data.
Interests
Certificates of Achievement
Inbound Marketing Cert Professional
Just added Inbound Marketing Certified Professional to my list of accreditations.
Survey and Analysis
This is the presentation and data we prepared as a team for our final project in Statistics 531
This VisualCV is available as a printable .pdf file