VisualCV

• Oversee the recruitment, training and management of telecom industry service & equipment vendors as agents selling AT&T products and services to their business customers
• Monitor and track daily production through the use of internal reports and website analytics
• Manage the business administration and compensation processes for all vendor agents
• Assist agents in the sales process through qualification, special pricing negotiation, proposal generation, contract administration, order implementation and post-installation follow up
• Created company’s first website and inbound marketing campaign (Search Engine Marketing), resulting in a 138% increase in company-generated annual sales, and a 345% increase in agent recruiting over a 3 year period
• Revenue generated directly from website leads and inbound marketing assisted company in achieving the BellSouth Gold Partner status and the AT&T Solution Provider Champion status

We are an AT&T Master Solution Provider agency, dedicated to helping business customers establish network services in the 22-state AT&T local service area, and data services nationwide.  Our primary focus is to establish lasting relationships with telecom and data vendors throughout the region, allowing them to order AT&T services for their business customers.

• Promoted to Senior Regional Manager for the State of North Carolina in October 2005
• Managed the Charlotte sales office as well as remote offices in Greensboro, Raleigh, Asheville, Wilmington and Salisbury.  Maintained daily contact with all offices to inspect and manage activity and production levels, evaluate performance levels, and provide leadership, training and coaching
• Utilized on many occasions as the back-up to the Regional Vice President, offering assistance by managing other offices throughout the region as needed during his absence
• Consistently maintained lowest employee churn rate in region by creating an atmosphere of success and team unity
• Consistently ranked as the top sales office in terms of sold revenue, billed revenue and Account Executive advancement to Senior Account Executive
• Successful Quota Attainment:  158% to plan overall as the Senior Regional Manager

City Manager - Charlotte

• Promoted to City Manager and expanded the Charlotte office into two sales teams in March 2002
• Promoted my top Senior Account Executive to District Manager and oversaw the development of Charlotte Team 2
• Led the Charlotte market and maintained an office with two teams, totaling over 20 Account Executives plus support staff
• Assisted the Regional Vice President in the formation of the Leadership Summit, a high-level training curriculum for the top 20% of Account Executives, delivered in quarterly seminars across the region
• Initiated the Major Accounts Program for Birch Telecom - originally an initiative for the Charlotte office, the program grew to a corporate-wide division which was later managed from the corporate office.  More Major Accounts were sold from the Charlotte office than any other office at Birch Telecom
• Deployed and managed the Birch Telecom Association program in the Charlotte market, partnering with local associations to offer discounted Birch services to their members 
• Received special invitation by Birch Corporate to participate in the creation of Sales Training and Sales Management Training videos, produced at headquarters in Kansas City, MO, which were distributed and used company wide
  
• Successful Quota Attainment:  113% to plan overall as a City Manager

District Sales Manager

• Promoted to District Sales Manager to open the Charlotte market for Birch in February 2001
• Pioneered the Charlotte sales office from the start-up phase by hiring original sales and support staff, managed staff to exceed company expectations, and developed new Account Executives into Senior Account Executives over time
  
• Managed all aspects of the business including sales, office administration, atmosphere, training, meetings, recruiting, interviews, forecasting, order processing, community involvement, media coverage and employee retention
• Successfully executed the Product Launch campaigns for Birch’s new aDSL, VPN and Contract-Buyout programs
• Managed the rollout process and promotion of the sales-incentive awards programs throughout the region
  
• Led meetings with local media companies, supervising the market rollout of the Birch advertising campaign
  
• Successful Quota Attainment:  102% to plan overall as a District Manager

Area Sales Manager

• Promoted to Area Sales Manager to assist in opening the first Southeast market for Birch Telecom in November 2000
• Interviewed, hired, trained and coached the initial sales teams in GA, AL, NC and SC 
• Reported directly to the District Sales Managers in Atlanta – responsible for field training and sales skills development.  Worked directly with the Account Executives in the field to improve cold calling and closing skills

Senior Account Executive

• 1st Account Executive in company to be promoted to Senior Account Executive in less than 6 months in May 2000
• Invited by management to conduct workshops & sales training to other offices in region to improve their sales skills
• Aided in the development of new Account Executives in the office through mentoring and field activity
• Successful Quota Attainment:  142% to plan overall as a Senior Account Executive

Account Executive

• Sold all products and services offered by Birch Telecom to small and medium sized businesses—Local (UNEP), Long Distance, and Internet (Dial-Up, Web Hosting, ISDN, sDSL) as an alternative to Southwestern Bell
• Focused on moving up market to acquire large, multi-location business accounts
• Achieved special recognition for the highest number of new sales during the sDSL product launch in Texas
  
• Successful Quota Attainment:  160% to plan overall as an Account Executive

Targeting small and mid-sized businesses, Birch Telecom served over 140,000 customers in more than 50 metropolitan markets across 13 states. Birch owned and operated an integrated voice and data network, and offered a broad portfolio of local, long distance and Internet services on both a facilities-based and a resale (UNE-P) platform.

• Promoted to AT&T Campaign Manager after just 3 months as a Sales Representative
• Coordinated and administered training seminars and market meetings
• Implemented strategic research through test markets of new service offerings
• Interviewed, hired and trained new Sales Representatives in the recruitment process
• Assigned to special team responsible for opening new AT&T Sales Offices in 3 different states (IN, MA and TX)
• Managed several sales teams ranging in size from 10 to 40 representatives selling AT&T CLEC services
• Created new control systems for Territory Management which were later implemented throughout the company
  

Sales Representative

• Sold AT&T CLEC local, long distance and data products to business customers as an alternative to Ameritech, Southwestern Bell, GTE and Bell Atlantic services 

Cydcor International is an outsourced direct-sales company commissioned to represent AT&T to business customers, selling AT&T's CLEC local, long distance and data services nationwide.