VisualCV

Manage relationship with HP partners participating in the Department of Defense Mentor-Protégé Program.  Responsible for tracking contract deliverables to maintain full compliance with federal government mandates. Collaborate with protégé senior management to assess the needs of the organization for recommending training and development programs.  Coordinate with protégé CEO's and HP sales executives to identify potential teaming opportunities.

• Assist the HP program manager in supervising two project leads and seven task orders worth an estimated $10 million

• Expanded protégé access to training by offering courses through webcast

• Contributed to team efforts in driving $30 million of incremental revenue through teaming agreements with NASA, Department of Justice, Veterans Affairs and Treasury

Managed and developed training and education programs for 240 Internet services providers.  Senior trainer for two technical “Train-The-Trainer” programs.  Lead instructor in providing product training on all Internet related products.  Managed a recertification program consisting of 1600 satellite technicians.

• Contributed to a 13% reduction in subscriber disconnects by developing e-learning solutions and classroom instruction to improve customer service

• Reduced downtime for new employee training by 80% by designing a toolbar, linking staff directly with corporate information and resources

• Provided cross-functional support in facilitating a $2.5 million equipment lease program

Assembled curriculum and provided instruction in business technologies, management and law.  Delivered county workshops on web integrated systems and Microsoft Office software applications.  Tutored college bound students and sponsored mentor programs for at-risk teens.

• Earned state recognition for curriculum developed in business management and law

Responsible for educating channel partners on all corporate products and solutions.  Teamed with reseller engineers and program managers to align hardware solutions with contract specifications.  Worked closely with the sales team to identify competitive differentiators in winning government bids.

• Awarded business with the NASA Goddard Space Flight Center by tailoring solutions based on end-user requirements

• Reported end-user requirements to product engineers in converting an off the shelf printer for use in military tanks

• Assumed responsibility for coordinating a regional event with Major League Baseball

Provided product training, demonstrations and engineering support for channel resellers and end-users.  Managed hardware loaner program and delivery of equipment for corporate tradeshows. Conducted troubleshooting and benchmarking tests on beta equipment and competing products.   

• Presented at seminars on innovations in document imaging and data archiving technologies

• Worked with a government contractor to reengineer scanner hardware for deployment overseas

Managed an accounting department responsible for supporting a $4 million budget.  Represented the association during the annual audit.  Responsible for filing payroll taxes in compliance with federal and state regulations.  

• Requested by the president of the association to serve as acting finance director during a time of transition

• Implemented a cost/benefit team to identify strategies in reducing overhead costs