Program Management Office / Team Building Experience: Recruited and lead a 30+ team of software developers, system integrators, project managers, systems architects, consultants, and quality assurance test engineers to meet the demands of a fast-paced, growing company in the Supply Chain Management industry.
Microsoft Visual Basic .NET and C# .NET on Microsoft Visual Studio to develop a Pharmaceutical application to perform Case Management on Clinical Trials and designed prescription tracking system for heart patients.
Management consulting experience: Applied decision support tools to measure ROI, breakeven analysis and other productivity measurements to make decisions. Expertise with just-in-time and lean production systems, data mining algorithms, model building, capacity planning, assignment and transportation methods, location strategies, linear programming, layout strategy, inventory, job design, PERT, work measurement, queuing analysis, supply-chain management, simulation, aggregate planning, short-term scheduling, maintenance, reliability, decision theory, and SPSS analysis and reporting.
CRM Practice Management Experience: Facilitated requirements gathering from cross-functional teams, collaborated, validated and finalized them with a gap analysis. Executed project plans that fit in with expectations, time frames, and budgets for PeopleSoft, AMDOCS Enabler Clarify Version 9, 10 11 Thin Client / Fat Client, and Siebel Customer Relationship Management implementations.
Teaching: Marketing Research with SPSS, B2B Business Marketing, Management Science, and Operations Management as an Adjunct Professor at Gannon University.
Experience with Software Development Lifecycle (SDLC) using Oracle and n-Tier implementations utilizing middle-ware technologies Tuxedo, EAI, MQ-Series and CORBA spanning different legacy platforms. Six-Sigma Methodologies were used in program / project work.