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Honours

Gary graduated from the University of Toronto, Summa Cum Laude, standing First in his MA class

 

Gary was selected by his Faculty colleagues as 'Teacher of Excellence' at Seneca College, in Toronto.

 

Gary is a past VP and member of the Board of Directors of the Cathedral Bluffs Symphony Orchestra in Scarborough.

 

Gary was a long-serving Director and Vice-president of the Human Resources Professional Association (HRPAO). He holds the record as the most re-elected Director and was a participant in designingHRPAO's Certified Human Resources Professional (CHRP) learning program.

What Others Say About Gary

Craig Bissett

(Professional)
Owner Hire Results Ltd - Sales Force Risk Management

"Gary Patton is a professional I would highly recommend to anyone who is looking to "partner with" or to be "mentored". Gary has a deep conviction to doing what is right and providing value to the ones he serves."

Bruce McAlpine

(Professional)
President Fulcrum Search Science

"I have personally used and recommended Gary to other organizations on several occasions. He is passionalte about service excellence, and he really works at transference of knowledge, not just at entertaining his audience."


He's a professional who produces great results  ...a real expert having high integrity."

Tony Simons

(Professor)
Associate Professor Cornell University

"I have had many conversations with Gary over the years. He has always been thoughtful and constructive in his comments and his coaching.

 

I like Gary a lot, and I believe that any life he touches will be the better for his influence.

 

Listen to this man, and, if you are willing to push yourself, ask him to coach you. You will not regret it."

 

 

Binne Youn

(Client)
Customer Service Specialist & Mom

"Gary is the one whom I think about when I have challenges at work, at home or at the store. He was my teacher for ‘Human Resources’ and ‘Customer Service’ at Seneca college in the Ontario Management Development Program.

"He always listens and has time for people whom are seeking for answers.

"He speaks and listens though his heart with his great knowledge and that is what differentiate Gary from others.

 

"It has been 6 years since I finished courses with him but he is still the passionate teacher and a coach that I respect and use regularly."

Gary's Blogs

'S-M-A-R-TBriefing™', Patton Associates Newsletter

 

'Patton Associates Customer Care' Blog

 

'Me Myself, & Mine',  Gary's Personal Blog

Videos of Gary Teaching

Gary instructing Executives in Customer Service at Shoppers Drug Mart University by satellite

 

Gary instructing Managers in Leadership during an organizational client's 5-day workshop.

Samples of Gary's Courseware

Ontario Learn - 'Customer Service Excellence' - (Written by Gary for the Ontario Ministery of Training, Colleges, & Universities for use in all 27 Colleges in the Province.)

 

GFP Program: Coaching Leaders

 

GFP Program: Stress Optimization

PROFESSIONAL ASSOCIATIONS

 

Human Resources Professionals Association, Ontario

(Past Vice-President and Director)

 

Association Of Independent Consultants, Toronto Chapter (Active Participant)

 

Cathedral Bluffs Symphony Orchestra (Member, Board of Directors)