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Senior Level Executive with over 20 years of broad operational multi unit management. Proven track record of generating multimillion-dollar revenue/profit gains utilizing diverse workforces across multiple industries.
Budget Planning and Financial Management
Developed Annual Budget and Business Plan for $1billion company. Managed large division with and operating budget in excess of $50million. Improved operating margins for the territory despite general decline in local economies. Met and exceeded all cost control goals and highly successful at developing and implementing cost control processes.
Operations and Project Management
Successfully identified sites and the building of large scale operational units. Consistently exceeded opening attendance and revenue figures while implementing cost control processes. Partnered with compliance agency and developed strong collaborative relationships to insure timely opening with full support of agencies. Successful in developing and implementing Best Practices throughout the organization.
Leadership Development
Identified and developed over 53 individuals who were able to move up two positions within the organization. Developed two training/development programs for entry level managers that were implanted system wide in over 120 locations. Consistently developed strong, motivated and cohesive teams by promoting company vision and mission statements. Utilized a hands on leader approach and focused on removing obstacles, providing clear directions and goals and provided the tools that employees need effectively operate at a high level of effectiveness. Promoted laser focus on customer service by developing and implementing the G.U.E.S.T. service program with high quality results.
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