VisualCV

Strategic Consulting, including Management, Corporate Social Responsibility programmes, Client Services, achieving the Milennium Development Goals, Fraud detection and strategy development. Specialising in telecommunication and related companies.

Providing consultancy services within the Telecoms and Oil exploration industry.

Provide monitoring services to Advertising Agencies and their clients. Monitor radio, TV, print and outdoor advertising to ensure clients get waht they pay for.

The software was developed in Uganda and is being deployed in a number of African countries.

Appointed to the position in 2002 the brief was to turn the company around from imminent bankruptcy. This was achieved in three years at which time the business became profitable and was able to start re-paying its loans. Initially staff morale was extremely low and was improved by adopting a more hands on, firm and caring management approach. By 2006 it was clear that the business would be able to add more value to the majority shareholder if it was wholly owned by them. Succeeded in getting them to buy out the other shareholders and to merge the companies, without any staff losing their jobs.

A payphone operator, MTN publiCom was started by MTN Uganda to fulfil a license obligation to install public payphones throughout Uganda. This requirement has been met and exceeded without causing large financial losses normally associated with ventures of this nature.

Advised the CEO and assisted executive committee members with a number of key strategic projects relating to improving business processes and Customer Service. These included acquisition of a new Customer Care and Billing system and a business process management project.

MTN Uganda, owned by the MTN Group of South Africa was launched in Uganda in 1998. It now has over 2 million subscribers.

Appointed to this position in mid 1998, led the implementation team and launched the network within the set deadlines. One of the main tasks during this time was to establish relationships with local partners and to create operating systems in a completely new and different environment.

The company is part owned by the MTN Group who is a minority shareholder and had the management contract. By the end of the first year some 45 local staff had been employed and trained.

Before the GSM industry Service Provider business started in South Africa, conducted a feasibility study to establish the viability of the business. . When the company was started at the beginning of 1994 took on the role of IT manager, later moving on to a business development role. When MTN took over M-Tel in 2005, spent 9 months as deputy MD assisting with integration into the new company, then moved to MTN as GM of Regional Operations where Responsibilities included establishing new branches, upgrading existing service centres and ensuring that operational systems and procedures were followed.