Douglas Meadows

VisualCV® was founded to disrupt the $100B+ contingent recruiting market that focuses on mid-career professionals.   Only 5% of mid-level to senior technical professionals and senior and executive management put their resumes online today.  That led to the creation of the VisualCV online resume format to overcome the issues of privacy, control and ability to stand out required by this group.

Oversee all aspects of the business, including product development for VisualCV.com. VisualCV revolutionizes the entire career management process by turning the traditional bullet-pointed resume into a comprehensive multimedia document. Achievements within fourteen months of launch (including ten month Beta):

• Generated rapid consumer adoption: 230,000 unique visitors and 1 million page views per month; 150,000 members, growing at a rate of 20% month over month. Visitor to new member conversion rate of 7% (industry average .5-3%)
• Raised $10 million in venture funding under difficult market conditions
• 1,500 registered companies (25 new companies joining per week)
• Received wide-ranging press coverage from well-known media outlets including national publications such as BusinessWeek, Times of London, and Wall Street Journal, broadcast outlets such as CNN, NPR and ABC's "Good Morning America" and countless local publications and online blogs.Voted #1 Online Resume Tool by CNET

(Originally incubated by Science Applications International Corporation and now by spinoff, Content Analyst)

Content Analyst® is a leader of advanced search tools and technology. Content Analyst's software, which includes patented Latent Semantic Indexing technology, provides advanced, conceptual-based search and document analysis for a wide range of customers, from highly-classified intelligence installations to world-class publishers to cutting-edge eDiscovery providers.

Primary duties focus on managing a startup product organization providing commercial and government organizations with Advanced Search tools and technology. Responsible for directing operations, professional services, channel and strategic partnerships, marketing and communications, legal, contracts, infrastructure, human resources, finance, bid/proposal activities, and IP infringement/enforcement.

• Demonstrated capability of moving a startup technology from the research laboratory to the commercial marketplace. In first year of commercial availability, achieved more than $1 million in license sales and $3 million in services revenue.
• Expanded base of strategic partnerships by developing and signing seven new OEM and Reseller agreements in a 14 month period.
• Developed go-to-market strategies for three primary markets: eDiscovery, Records Management and Publishing.

(Initially employed by Broadway & Seymour Inc., purchased by Science Applications International Corp. [SAIC], and ultimately acquired by WebTone Technologies)

WebTone Technologies, Inc. - Scope of duties consisted of orchestrating account management services, including business development, contractual management, operations, and delivery to multiple major financial institutions in western U.S. Planned, directed, and controlled project activities for multiple programs and program managers.

• Directed a team that delivered a $4 million project on time and within budget for a fully functional, automated contact center sales and service division of a major California bank. Increased average household accounts by 50%. Sales Referral program from 10,000 annual referrals to 100,000, and improved close ratio from under 10% to over 30%.

Science Applications International Corp. - Principal duties centered on supervising teams of software engineers, technical writers, industry specialists, and analysts, as well as developing and guiding project activities for multiple engagements and engagement managers. Consulted and advised numerous high profile financial institutions in the final phases of buy decisions on Customer Relationship Management solutions, as well as the optimum approach to maximize return on investment.

• Consulted and advised numerous high profile financial institutions in the final phases of buy decisions on Customer Relationship Management solutions, as well as the optimum approach to maximize return on investment.

Broadway & Seymour Inc. - Promoted to advisory level and entrusted with program manager responsibilities that included ensuring customer satisfaction, overseeing strategic planning and cost controls, and facilitating financial models (revenues, expenses). Managed automated contact center programs from early stages through full implementation for a number of major banks.

• Successfully managed a $4.1 million automated contact center program from early stages through full implementation for a major New York bank. Project encompassed deposit, consumer lending, and mortgage systems, along with inbound/outbound sales, predictive dialing, and an innovative Internet banking solution.
• Improved IVR utilization from 54% to 72% for a major New York bank, while eliminating approximately 250,000 calls per year and reducing call handling times from 7 minutes to less than 4 minutes. As a result, produced $400 million in new deposit accounts and $150 million in home equity loans during the first 18 months.

Responsibilities included providing technical leadership for large financial systems integration engagements. Accountable for meeting client expectations and ensuring complete customer satisfaction, as well as employee logistical needs consistent with managing a team in a foreign country. 

• Headed and coordinated deployment efforts of project team through final development and delivery of a financial teller branch automation project for a large bank in Singapore.
• Partnered with IBM in a joint strategic development initiative to build a worldwide financial teller framework. Managed the requirements through gathering, sizing, and project planning phases.

Served as founding member of a team responsible for implementing a branch sales platform employing object-oriented technology throughout entire project life cycle. Ancillary duties included directing efforts of large systems integration and conversion engagement. 

• Acted as team leader of application architecture group and implementation of business model using RDBMS-persistent object model framework, data mapping, and development of real-time transactions interfacing with legacy backend. Charged with providing overall management while overseeing cross-program issues.

McColl School of Business