VisualCV

I'm a communicator and a researcher. I love finding unconventional ways to talk with people online and using that to get our client's message out successfully.

I'm a community manager and I wouldn't give up the people I meet through this job for anything.

I blog for catharsis and hope you'll join me on my journey.

• Prepare confidential and general work.  Prepare rough and final copies of documents.  Assemble and prepare material for presentations and meetings, including backup material
• Support key meetings.  Prepare agendas, communication, correspondence; collect, prepare, and distribute appropriate meeting materials. Provide follow-up as required
• Manages special projects of varying levels of complexity including planning, organizing, directing, and tracking all aspects of operations and support for the function. Assist with the establishment of requirements, objectives, plans, and budgets.
• Support overall IT Communications plans.  Develops, compiles, edits and distributes reports, correspondence and presentations.
• Screen phone calls, visitors and incoming correspondence; respond and/or transmit messages as appropriate; summarize contents of incoming material
• Schedule appointments and maintain calendars for meetings and reports.  Coordinate and arrange meetings, prepares agendas and reserves facilities
• Effectively communicate verbally and in writing with all levels of management.
• Arrange travel, hotel and other reservations
• Track schedules
• Function as local site administrator on the SPX IT SharePoint site & project sub-sites
  

Promoted from freight tracker position to help establish successful branch operations processes in the North American Service Center after many years of no one functioning within this capacity. Report to and directly support the VP of Operations and the VP of Client Services while additionally supporting seven other VPs and Directors.  Currently work with senior management to create business continuity policies and procedures implemented companywide; Produce monthly business intelligence reporting documents, function as the office manager, and develop orientation, training and corporate social responsibility programs. Manage reception and administrative employees; administer supplies and facility maintenance budget; and handle all workplace issues that require a central point of contact for vendors, customers, and senior management in the C-suite and below.

Key Results:

• Played a key role in ensuring the successful establishment and implementation of standardized operations procedures in the North American Service Center. Structured and implemented programs and policies in the areas of training, office supply ordering and inventory, proper mail procedures, guest office use, computer hardware tracking, resource booking, and new employee orientation.
• Fostered a teamwork environment conducive to employee retention at the reception desk, successfully resolving the issue of a "revolving chair" that was present a number of  years before my appointment to resolve this issue.
• Negotiated with vendors to successfully reduce egregious office spending by approximately 28% within my assigned budgetary areas.
• Brought two floors of office space into full compliance with both OSHA and fire code.
• Wrote the Business Continuity Plan covering issues including pandemic preparedness, emergency evacuation procedures, inclement weather policy & procedures, IT based business failures and established set information for complete on-site managerial coverage at any given time.
• Introduced company's first formal corporate social responsibility program, creating a well-received team and moral building tool that was later praised by the CEO.
• Established company's first formal Emergency Response Team, creating a volunteer based team trained in CPR, fire evacuation support, Heartsaver AED, fire extinguisher use, and basic medical emergency response.

Recruited to fulfill a broad range of functions supporting the Owner and Corporate Controller, including invoicing, customer service, order processing and scheduling of both personnel and logistics services. Coordinated travel and accommodations for six sales representatives, tracked and logged 2500+ small machine assets successfully on a self created system, did daily administrative tasks, organized trade show booths and participated in marketing idea revisions and proofing.

Paid, part-time college internship - Hired to fulfill a broad range of functions supporting the President, Vice President and International/Imports Director including financial transactions such as daily deposits, general ledger reconciling, customer service, processing of bills of lading and customs documentation, and scheduling teleconferences for 10+ employees weekly. Coordinated travel and hotel accommodations for 10 company representatives bimonthly, received, acknowledged, researched complaints, and resolved customer inquiries regarding the location of their imported product daily, did daily administrative tasks, and coordinated all mail/correspondence distribution both internally and externally.