VisualCV

Senior member of the Akamai Professional Services team in the Northeast Digital Media practice. Work directly with clients to lead and manage highly dynamic teams and projects to bring customers onto the Akamai network. Consult with customers to evaluate web architectures and deliver appropriate integration solutions utilizing Akamai technologies, providing detailed documentation satisfactory to the customers’ business and technical requirements. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables. Create and manage to proposals, Statements of Work, and detailed project plans for customer integrations including timelines and effort estimates. Work closely with Account Management team, Sales professionals, and Customer Care to resolve issues that arise during customer trials and integrations. Track and document status and time spent on customer integrations. Participate in internal projects that help scale the group, implement best practices, and improving Akamai methodology and quality of integrations.

• Project manager responsible for management, implementation, and migration of 270 customers from the end-of-life Stream OS platform to the newer Akamai Media Delivery (AMD) platform.
• Create and execute custom project plans for the migration of each customer over to the AMD platform including resource allocation, task assignments, and contract analysis.
• Work with Product Managers to plan future customer migrations to coincide with the rollout of new Akamai product releases.
• Support and train customer organizations on the new platform.

Established and managed ongoing enterprise-wide IAM architecture and initiatives. Set strategic vision and directed company-wide efforts to identify, classify, and protect online confidential and secret information. Designed and implemented security technologies and documented the supporting processes and procedures. Collaborated with business controllers to conduct in-depth compliance audits, presenting all results to senior management in annual cycle. Developed material and facilitated internal awareness training programs for management and employees.

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• Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.
• Instrumental in implementing Web Access Management architecture and leading the aggressive expansion at our domestic and international sites to secure sensitive information and comply with government and corporate regulations
•  Designed federation architecture to provide cross-domain single sign-on to our external partners and internal user community

Managed internal team of developers and expandable onshore/offshore consulting teams in the development and maintenance of Analog Devices’ massive external web site. Responsibilities included deploying and subsequently managing the company’s content management system, monitoring analog.com website’s health, and triaging support tickets.

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• Leader of large team of resources responsible for the development and deployment of Vignette content management system to replace the manual content publishing to the Analog website. Worked with key business stakeholders to tag existing site content and go live with the initiative on time and on budget.
• Deployed and configured Microsoft Project and Project Server as standard tools for project management in the Sales and Marketing Department of IT. Trained internal PMs, documented processes and best practices, and created and led the formal Project Management Office.
• Led the effort of investigating, marketing, proving, and eventually incorporating Akamai into our enterprise ecosystem. The deployment resulted in immediate and demonstrative performance gains and increased site usage in our traditionally slow regions of the globe like the Philippines.
• Re-envisioned our way of working with consulting firms and helped overhaul our approach to staffing projects with outside firms by altering our processes and practices to accommodate working with offshore development resources in successful and productive blended teams

Practice Architect of the Context Integration New York region, answerable to a wide variety of high profile responsibilities. As a member of the management team for the NY Metro region, I lent my experience to many sales meetings in a technical capacity, drafted and reviewed multi-million dollar proposals, and targeted strategic new accounts in the NY Metro area. On the technical side, I designed, reviewed, and implemented dozens of enterprise architectures, mentored consultants in OOAD and best practices, assisted the Chief Methodologist with project mining and pattern identification, and made substantial contributions to improving the company’s software methodology, estimation process, and corporate best practices.

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• Acted as Technical Lead and Developer for a pioneering Drugstore Online site for major pharmaceutical company. Was one in a team of three to pursue the initial lead, establish credibility, and present to C-level executives to close the deal. This opportunity was the longest, most lucrative, and most successful engagement in the company’s history and created the foothold that led to the establishment of the company’s New Jersey practice.
• Performed Lead Architect role for major national logistics company, designing, modeling, and deploying a bleeding-edge online transportation exchange. Led and coached teams during application development in coding practices and adherence to the architecture model. The application enabled commercial shippers and carriers to register on the system and to participate with one another on the exchange. Shortly after the launch, the logistics company was recognized in InternetWeek magazine's "InternetWeek 100,'' for two second consecutive years.

[Transitioned to Sybase as part of the company’s acquisition of Powersoft in 1998]

Supported Internet and Intranet technologies as well as took on a larger role in developing product curricula and delivering classes to a mix of internal and external international students.

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• Lead Developer in development of Intranet application that was a direct one-to-one port from Informix technologies over to Sybase and was designed to present over 200 interactive forms over the company's Intranet.
• Performed as Lead Developer and Architect, designing and implementing dynamic web site for one of the nation's largest Human Resource agencies.

Consultant in Powersoft’s fledgling Internet Task Force responsible for deploying PowerBuilder and Powersoft’s brand new offerings of enterprise Internet and Intranet products. Products included PowerJ, PowerSite, PowerBuilder’s webPB, and PowerDynamo. Highly sought-after instructor, teaching a variety of programming and Powersoft product classes in between consulting engagements.

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• Acted as Architect and lead Developer for the New York State Department of Health, developing an online Death Registration system.
• Worked on team developing one of the country’s first sales force automation applications for telecom corporation in Staten Island, New York