VisualCV

Managed the day to day operation in our Food and Beverage outlets, consisting off: Concierge, in room Mini Bars, the 80 seated restaurant Bistro 17, with operation of Breakfast, Lunch and Diner, our Room Service and our Lounge in a 236 room, 4diamond hotel.

Maintained a staff level, with a cross trained ability and focus on customer satisfaction. Working with an Labor Looking Glass program that is based on minimum service on a customer percentage caption ratio. Duties were to maintain overall disciplines in all departments, scheduling, hiring new associates, implementation of Room Service menu, training and menu base knowledge, daily stand up and meeting one on one with all associates. Maintaining the Payroll of our outlets, and working with our accounting department on the Tips and salary of our associates. Managed and insure good costumer service trough GSS scores.

Monitored budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Managed day to day operation in our Food and Beverage department in a 4 diamond hotel, consisting of the following outlets: Elements Bistro with Breakfast, Lunch and Dinner, Starbucks Café, Room Service for 311 room hotel, our famous poolside Tiki Bar Restaurant with Lunch and Dinner and with Element Bar and a Banquet Department off approximately 5000 sq feet. Made Manager of 3 quarter of 2008

Maintained a staff of 60 associate in our F&B department, employee hiring and training, overseeing a management team and supervisors, supporting our food and beverage director with all duties, including of schedule maintenance, forecasting, budgeting and maintaining a great interdepartmental communication. All in house advertising are also done by our F&B team.

Maintained and programmed POS system for the Food and Beverage department, new and old menus maintenance (input, changes, and reports), internet and wireless set up in our outlets.

The mission was to focus and advise businesses on how best to use information technology to meet their business objectives or private needs, by using the correct programs, social platforms, web2.0 platform or making the move and residing in the cloud.

Planed, directed and coordinated activities in such fields as electronic data processing, information systems, systems analysis. Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

Evaluated the organization's technology use and needs and recommend improvements, such as hardware and software upgrades. Manage backup, security and user help systems, provided users with technical support for computer problems, stay abreast of advances in technology.