A private workers’ compensation insurer for businesses. Member of the Great American Insurance Group.
CHALLENGE: To reduce injury severity, frequency, and help lower claims costs for clients in a large Southern California territory.
AUDIT & COMPLIANCE: Audited workplaces & safety programs for regulatory compliance & statutory guidelines. Described operations to underwriting for pricing. Completed over 7,000 audit visits & technical reports to screen & detail hazards. Acquired payroll and employee data by class codes. Reported to Asst. V.P. of Loss Control. SERVICE & SCOPE: Serviced manufacturers, assemblers, food processers, machine shops, retail, produce/meat distributors, grocery stores, warehouses, metal fab, wineries, restaurants, offices… (25-40 sites/ month). $5 million in average premiums seen per year. Made daily surveys of businesses, equipment, tools, & processes for policy decisions. REINFORCED STANDARDS: Helped enforce safe practices for injury cost reduction. Made recommendations on deficiencies based on ANSI, NFPA guidelines & Cal-OSHA regulations on guarding, PPE, HazCom & other compliance issues. Reduced injuries, litigation, improved workplaces. Reduced lifting strains by 25% to lower loss ratios. Encouraged safe ergonomic movement & proper use of tools. TRAINING & DEVELOPMENT: Organized short training presentations (for workers) and Train-the-Trainers sessions (for managers). Made service plans & accident investigations. Reviewed claims and concerns with clients to find and control trends. Provided tech support, monitored accounts, reported changes. BUSINESS MANAGEMENT: Professionally managed policies over $200K premium ($800K in the past) but most smaller. Assisted in retaining a high percentage of renewals, while marketing to new prospects. Interacted with brokers. Helped improve high injury rated companies improve their ratings. PROFESSIONAL DEVELOPMENT: Earned Certified Safety & Health Manager (CSHM) designation.